Frequently Asked Questions

Mudjacking is a process used to raise concrete by drilling holes through the top surface of the concrete slab and pumping, under hydraulic pressure, a flowable cement grout underneath.

Most any concrete flat work can be lifted. Raise Rite can raise sidewalks, stoops, driveways, pool decks, garage floors, patios, factory floors, office floors, streets and runways.

Void filling uses a long nozzle to pump the cement grout into voids left under a slab through soil erosion, settlement, or animal incursion.

You can request an estimate by filling in our “Request an Estimate” form or by calling our office at (630) 665-1345 Local or Toll Free at 1-800-353-9090.

No. We provide free estimates.

It is only necessary to be present if the area in question is an interior location, or in a locked structure or yard.

Yes! If the concrete slab(s) sink(s) more than 1/2″ within one year of performing the work, Raise-Rite will come out and rework the settled slabs. Full warranty details are printed on the back side of the estimating proposal.

Yes! We accept Discover, Visa and Master Card, and of course cash and checks.

Payment is expected within 10 days from the date of work/invoice.

If you have reviewed your estimate and decide to have the work done, please sign the estimating proposal in the front left corner “Acceptance of Proposal.” Then forward the signed copy to us via mail, or, fax us at (630) 665-1794.

Once we receive your signed acceptance, we will contact you to schedule your work.

Generally not, as long as the work being done is outside. However, if work is being done on an interior location like a garage floor, or, in a locked yard, then an adult over the age of eighteen is required to be present. PLEASE NOTE: In order to clean the surface when we are done we need access to an exterior water spigot.

No. Payment is not required until after the work is completed. However, payment is expected within our payment terms of ten (10) days.

Mudjacking is dependent on the weather. Therefore, in our climate, we generally work from Mid-March through Mid-December.

That depends on the size of the job. However, most residential work can be completed on the day scheduled. Timing and finishing is always dependent upon the weather.

The holes that are drilled are approximately 1 5/8″ in diameter (about the size of a golf ball).

The holes are patched with a concrete patch.

The drill holes are noticeable because we are putting fresh concrete patch on aged concrete. In time, however, the holes will begin to blend with the existing concrete.

We use a sand/cement grout mixture comprised of Portland cement and baseball sand.

NO! Asphalt is a bituminous product and will crack and crumble if we try to raise it.

Unfortunately, the cracks will still exist. In addition, Raise-Rite does not fill or patch concrete cracks. That is the owner’s responsibility. See our “Tips” page for some suggestions.

Most areas can be used right after we finish. However, driveway and garages must be unused for 48 – 72 hours.